Question 1: “In one sentence describe yourself.”
“I am 29 year old female designer with a passion for watches.”
This will allow your users to describe themselves openly, giving you the opportunity to discover themes and patterns.
Question 2: “Where exactly did you first hear about us?”
As we mentioned earlier, this will give you great insights into what is really driving demand.
In our case, we discovered that speakers at events were mentioning Hotjar in their sessions. Since then we’ve been giving this channel more importance.
All you need is a couple of good ideas to start growing new interesting channels.
Remember to segment surveys by user or customer type. This will allow to you see which channels are actually driving the most profitable results.
Question 3: “How would you describe us to a friend? (Please write the exact words you would use.)”
This is a great way to see what words and terms your users use to describe you.
This can reveal new interesting ways to position yourself and your campaigns. It’s also a great source of testimonials to publish on your site. Just reach out to respondents to ask for permission and a photo to use.
Adding this type of social proof to your site pages will have a dramatic effect on conversion rates and engagement.
Question 4: “How likely are you to recommend us to a friend?”
This a great question to ask where your visitors are asked to answer with a numerical value between 1 and 10.
This type of question is called a ‘Net Promoter Score’ (NPS).
You can compare your score on this questions to your industry’s benchmark. It is widely accepted that your NPS is highly correlated with your growth potential and your user’s satisfaction. It goes without saying that asking visitors what you need to do to score a 10 is a great way to improve your site.
Question 6: “What’s the one big thing we’re missing?”
Clearly this question will help you identify gaps and pain points in your user experience. At Hotjar we use answers from this question to influence our product roadmap.
Question 7: “What are your biggest everyday challenges?”
Get into the mind of your users and customers by identifying the biggest problems that they are dealing with. This can uncover new opportunities for both content and offer development.
Question 8: “Please list the top 3 things that nearly stopped you from using us.”
By asking for three items you are encouraging your respondents to be as complete and exhaustive as possible.
Processing the answers to this question will reveal the most common ‘barriers’ to engagement and conversion.
Tackle these head on within your site pages to improve conversion rates. Keep in mind that sometimes you can tackle these barriers indirectly (e.g. if customers mention cost and price the solution is probably not reducing pricing, but rather showing visitors the value you deliver for the price paid).
Question 9: “Please list the top 3 things that persuaded you to use us.”
At Hotjar we call these ‘Hooks’.
Use these to your advantage by selling yourself on these specific points. Armed with these insights you can improve your copy, campaigns and taglines.
Question 10: “What could we have done to make your decision easier?”
Ask your users that converted to suggest what could have made their decision easier — All you need here is one good idea.
I’m usually surprised how interesting and surprising the answers are on this question. In our case our customers suggested we create comparison table and videos that would help sell the tool internally. While these might seem like obvious ideas, it’s key to understand that we are creating this content to enable them to sell Hotjar within the organization.
Don’t Worry about Discovering God’s Will for Your Life
God’s Word is where we ought to turn when we are unsure and doubting. Specifically, says Bloom, we ought to look to God’s promises.
How to Find God’s Grace When Waiting for Prodigals
Nothing better illustrates God’s grace than his love for prodigals.
Is Your Faith Strong?
We have a great Savior. Rest on him.
God delights to save messed-up people who trust in his grace.
finding Purpose | a poem
a poem about searching for meaning and hope in life’s seasons and a reminder to “forget what’s behind and keep pressing on for the prize of the upward call of God in Christ Jesus.” Philippians 3:13-14
for the one who needs strength for the everyday
It’s wonder that allows us to grasp divine promises and potential in one hand and grapple with everyday realities in the other, without losing a drop of hope. Wonder gives us the capacity to envision God’s will on the dusty, regular streets of today. And, when we cease to delight, we lose our strength for everyday living.
How Faith Grows
God puts us in hard places so our faith will grow under pressure.
7 Things that Stifle Unstoppable Faith
Do you want unstoppable faith? There are seven actions that might be hindering you from it. Do you know them? Find out how to bust through them.
When You Don’t Know What to Do
What do you do when you don’t know what to do? How do you cope when there are no answers? How do you find your way through stress? Find new peace.
How God Can Help You Overcome Shame
If we’re not careful, this shame can leak out through our words and actions, poisoning the people around us.
3 Steps to Overcome Fear and Not Give Up
You’ve got to figure out what is true and what is a lie.
Conforming to Christ When Change Terrifies You
Do you hate change? Do you resist it and fight it to the very end? Does the thought of it make you nervous? Gain 4 tips to make change less painful.
Ewan McGregor Shares His Experience Playing Jesus in Last Days in the Desert
According to a recent article in the Religion News Service, McGregor found himself in new and uncharted territory while filming his latest project, <i>Last Days in the Desert</i>.
5 Vulnerability Points the Devil Uses to Attack You
Do you know where you are prone to fall prey to the enemy? There are 5 places the devil is likely to attack you if you aren’t ready. Learn more.
Discovering who God Created you to be
There is a question that either brings life to a soul or it holds you back in fear. How would you answer? What might the wrong answer be keeping you from?
1. Jesus Is Human, Yet Divine
The high priest said to him, “I charge you under oath by the living God: Tell us if you are the Christ, the Son of God.” “Yes, it as you say” Jesus replied. Matthew 26:63-64
The Word (Jesus) became flesh and made his dwelling among us. -John 1:14
God became man.
2. Jesus Came For The Sick
“The Son of Man came to seek and save the lost.” – Luke 19:10, Mark 10:45
Jesus went throughout Galilee, teaching in their synagogues, preaching the good news of the Kingdom, and healing every disease and sickness among the people. -Matthew 4:23
3. Jesus Was Authoritative, Yet Humble
They were amazed at his teaching, for he taught as one who had real authority- quite unlike the teachers of religious law. -Mark 1:22
Mark 2:1-12- Authority to forgive sin.
4. Jesus Hung Out With The Outcasts
That night, Matthew invited Jesus and his disciples to his home as dinner guests, along with his fellow tax collectors and many other notorious sinners. The Pharisees were indigent, “Why does your teacher eat with such scum?” they asked his disciples. -Matthew 9:10-11
5. Jesus Was Angered By Hypocrisy
How terrible it will be for you teachers of religious law and you Pharisees. Hypocrites! You are like whitewashed tombs—beautiful on the outside but filled on the inside with dead people’s bones and all sorts of impurity. -Matthew 23:27
6. Jesus Satisfies Our Desires
John 4- The woman at the well.
He quenches our thirst. He is the Living Water.
7. Jesus Is Unpredictable, Yet Reliable
He was not the king people expected. This talk could go many different directions. Here are some ideas.
Matthew 14:13-34 -Feeding the 5,000.
John 10:37-38 -Jesus puts his money where his mouth is.
8. Jesus Was Tempted In Every Way, Yet Without Sin
He faced all of the same temptations we do. -Hebrews 4:15
But you know that Jesus appeared so that he might take away our sins. And in him there is no sin. -1 John 3:5
9. Jesus Made It Possible To Have A Relationship With God
For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. For God did not send his Son into the world to condemn the world, but to save the world through him. -John 3:16-17
10. Jesus Made Nobodies Somebodies
Jesus chose disciples who were fisherman and outcasts. They weren’t chosen by other Rabbis, they were the leftovers, the second string, the JV team.
Read Mark 1:14-20.
Here’s another helpful article about the disciples.
11. Jesus Is Gentle, Yet Powerful
Jesus said, “Let the little children come to me.” -Matthew 19:14
Contrast with the miracles in Matthew 8
12. Jesus Can Sympathize With Our Struggles
This High Priest of ours understands our weaknesses. -Hebrews 4:15
He enters into our despair- John 5:1-9 (Pool of Bethsaida)
13. Jesus Understands Our Sadness
Jesus wept. -John 11:35
He is a Man of Sorrows. -Isaiah 53
14. Jesus Has Your Best Interest In Mind
In the story of Lazurus (John 11:1-46) it seems as if everything has gone wrong, but Jesus always has the big picture in mind. He turns broken things into something beautiful.
15. Jesus Wants To Be Your Friend
In Luke 19:1-10 we find the story of Zaccheus. God’s desire to pursue a relationship with Zaccheus was not dependent on how good of a person Zach was. He didn’t wait for Zach to come to Him, he pursued a relationship with him. Our worship of Jesus grows out of our friendship with Him.
16. Jesus Can Make You Clean Again
We find the story of Jesus healing the Leper in Mark 1:40-44, Matthew 8:2-4, & Luke 5:12-14.
Jesus has the power to cleanse us from physical and spiritual disease. He is moved with compassion for us.
17. Jesus Came To Give Us Life To The Full
John 10:10- Abundant life
Luke 5- So many fish it breaks the nets
Matthew 14:22-46- Peter walking on water.
18. Jesus Came To Defeat Evil
Mark 5:1-20- Demoniac
19. Jesus Came To Give Us Freedom
20. Jesus Isn’t Who We Often Expect
He’s the life of the party- John 2
Luke 5- Big catch of fish
21. Jesus Wants To Hear Our Story
Mark 5:21-43- Bleeding Woman
22. Jesus Fights For Us
Jesus clears the temple. He wants nothing to get in between us and God.
Luke 19:45-48, John 2:13-17, Matthew 21:12-13, Mark 11:15-19
23. Jesus Gives Us A Do-Over
John 4- The woman at the well
24. Jesus Was Persecuted Unfairly
The chief priests and the whole Sanhedrin were looking for false evidence against Jesus so that they could put him to death. But they did not find any, though many false witnesses came forward. – Matthew 26:59-60
He understands how it feels when you’re treated unfairly.
25. Jesus Is In The Storm With You
He doesn’t sleep through your storm.
Who is this that even the wind and waves obey Him?
Mark 4:35-41; Matthew 8:18, 23-27; Luke 8:22-25
1) What is salvation?
What does salvation really mean? When does it happen and is it permanent? Do you choose your own salvation or is it predestined? Is everyone saved or just a select few?
2) Do I own my faith?
Is your faith the result of a cultural or family tradition — something you were raised with — or because you know it makes your girlfriend happy, or because your seminary scholarship depends on it, or because you live in a religious society where it’s advantageous to be a “Christian?”
Deep down, what do you really believe? Is following Jesus your decision, or are you vicariously living out Christianity because of an allegiance to someone — or something — else?
3) Can I trust the Bible?
This question fleshes out the simplistic “The Bible is from God” answer. How was scripture written, formed, edited, discovered, critiqued, and inspired?
Almost all Christian beliefs and traditions come from the Bible — but where did that come from?
4) How do biblical texts apply to modern society?
The cultural traditions of the Bible are radically different than today’s social norms, so how do you use scripture to address current issues such as gender roles, gay marriage, abortion, immigration reform, and gun control?
5) Who is God?
We use the generic term ‘God’ all the time, but have we stopped to ask ourselves who we believe God really is? What are God’s powers, characteristics, and attributes? How do you define the Holy Spirit? A million different people have a million different definitions of God — what’s yours?
6) Why does God allow bad things to happen?
Many Christians feel secure in their faith until something bad happens; then this question becomes painfully relevant. Why do cancer, famine, war, and murder occur? Eventually, all believers must tackle the paradox of how an all-powerful and all-loving God allows extraordinary amounts of pain, hurt, and evil to exist.
7) Why is God so morbidly violent in the Old Testament?
Christians are great at promoting the loving Jesus of the New Testament, but very few can convincingly explain the horrific portrayal of God in the Old Testament — how do you explain it?
8) How does free will affect my faith?
Believers eventually encounter the age-old question that continues to be debated today: Do I choose God or does God choose me? The discussion of free will usually devolves into a Calvinism vs. Arminianism vs. Open Theism discussion — all of which talk about how faith relates to choice, intellect, and controlling our destiny. This question strikes at the heart of how our actions, communication, and relationship with God is structured.
9) How can you believe in something that can’t be scientifically proven?
How do you explain a God that isn’t quantifiable or palpable? As the secular world often mocks people of faith, Christians must deal with some frustrating questions: Why doesn’t God obviously manifest God’s self? If God is real why doesn’t God audibly or visibly reveal God’s self to us? Why does the God in the Bible seem so completely different than today’s God?
Miracles and supernatural events seemingly don’t happen as often today. Where are the miracles, signs and wonders? Why doesn’t God physically appear to us and tell us what to do?
Behind these questions lies this deeper inquiry: If God loves everyone and wants everyone to believe in God, why doesn’t God simply physically manifest God’s self to the entire world?
10) What makes Christianity different than any other religion?
A virgin birth, morals, ethics, rules, laws, and miracles … other religions have had similar things. So what’s so unique about Christianity? Many faiths have questions that look extremely similar to the ones listed here — why should you trust Christianity over any other religion?
11) How has my faith been influenced?
How has your upbringing, life experiences, culture, and environment molded your faith? Whether we want to admit it, everything we believe has been filtered through these life variables. How have they affected your faith and theology?
12) Am I using my faith to serve another agenda?
Has your faith become something it wasn’t originally meant to be? Is it being used as a tool to serve other agendas? Are you using Christianity to impress someone, increase your social status, promote a political party, get money, buttress a moral belief, or fill intellectual, emotional, and relational voids?
The Christian faith can quickly morph into something it was never originally intended to become — take time to cleanse your spirituality from the things that hijack it.
13) What is the point of following Christ?
What is your purpose and motivation for following Christ? Sure, it’s full of good morals, standards, and ethics, but why do you do it? It’s amazing how many times we’ve floated through our faith without asking ourselves this most basic question.